Please read these terms and carefully as they contain important information regarding your legal rights, remedies and obligations.
Last updated 17/06/2022
- Our website
Use of this website provided by Party Pro Manager, (“Us”) by your business, officers and employees, (“You”) and any service contained within constitutes acceptance of these Terms & Conditions.
- Customer Use
You should always check the contact information you provide is correct before creating a customer account, submitting an enquiry or proceeding to payment.Our website is only intended for use by adults, as defined as those aged 18 or over and who have sufficient capacity to enter into a binding agreement.
- Account Integrity
As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate and not misleading. You cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party or vulgar, obscene or in any other way inappropriate.You are responsible for maintaining your own username and password via our website. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
You are responsible for your customer account and any actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.
- Product & Service Pricing
Pricing of children’s entertainment services:
The site contains a mixture of content maintained by us, content maintained by the third parties offering entertainment services, and content provided by other individuals. Whilst we make every effort to ensure that the pricing displayed on our website is correct, published prices do not imply commitment from any party to provide a given product or service for a particular price.Pricing for Party Pro Manager subscriptions
Where Party Pro Manager subscription prices are published, they should be taken as a guide only. Prices may vary according to features / services enabled, special offers and other factors.
We reserve the right to alter all product and service pricing without notice.
- Your enquiries / booking requests
When you submit an enquiry, you will automatically receive a notification email from us. The third party offering the service being enquiried about will also receive a notification including your contact details. Your enquiry or booking request does NOT form a legal contract. Party Pro Manager plays no part in the progressing of the order and all further communication will between you and the provider of the service.
- Content Submission
Where we allow content submission to the website by users the views expressed by any user on the website are their own and not those of Party Pro Manager.As a user you agree not to do any of the following:
- Abuse, harass, threaten, stalk, defame or in anyway seek to violate the rights of another user or third party.
- Publish or seek to distribute any material or information that is unlawful, harmful, obscene, indecent, libellous, profane, defamatory, racist, or in any other way inappropriate or objectionable.
- Use or harvest data provided by other users in a way that they would object to.
- Contact other users in ways they may find inappropriate.
- Encourage illegal activity or activity that violates the rights of other users or third parties, whether individuals or organisations.
- Supply or post content calculated to deliberately mislead other users or third parties, including content falsely made to appear from or be endorsed by us.
- To pose as another user, third party or organisation or one of our employees for the purposes of obtaining user or third party information.
- To transmit or transfer any viruses, trojans, worms or any other malicious programs or code intended to spy on, gain control over, disrupt, destroy or in any other way impair any computer hardware or software or any other equipment.
- Attempt to gain access to our servers or other equipment in order to disrupt, impair, overload or otherwise hinder or compromise the safety, security or privacy of any of the services provided by or relied upon by us and other users.
- Reframe, repurpose the website or any content on it or remove or obscure any notices or advertising provided by us on the website.
- Load or provide access to content on the website or link to other content from the website, which infringes the trademark, patent, trade secret or any other proprietary right of a third party or infringes any intellectual property law.
- Make commercial posts or comment spam or attempt to disguise such spam as content.
- Send junk or spam email or emails or posts promoting pyramid schemes, chain letters or any other activity that invites users and others to participate in wasting their time and/or money.
- Use any robot, spider, scraper or other technical means to access the website or content on the website.
- If you breach these Terms and Conditions by sending any unsolicited bulk email, (spam) or any other bulk communications to users your actions will cause harm to us and our website. Such harm is difficult to quantify and as such you agree to pay us the sum of £50 for each and every individual email or other communication sent to a user or third party.
- The above list is not intended to be exhaustive.
- Content Ownership
As a user you retain all ownership rights to content provided by you.By submitting, posting or displaying your content on the website you agree to grant a non-exclusive royalty-free licence to us to use, modify, publicly perform, publicly display, reproduce and distribute such content on the website. This allows us to place your content on the website and let all users view your content. It also allows us to compress or alter the size of any files you may post onto the Site to ensure that they can be readily displayed for other users.
As this is a non-exclusive licence you as a user are free to provide your content to other websites or other parties, without restriction.
This licence is also royalty-free, which means that the content is provided free of charge to us and we will not pay for the content or account for any advertising revenue generated on the website or on any specific content pages.
This licence is also sub-licensable, which means that our partners and affiliates can also use the content.
This licence also applies worldwide because the website can be accessed from anywhere in the world, at any time.
Also as part of the licence you warrant that any content provided by you does not belong to a third party whose rights have been violated by the content being posted on to the website. Furthermore if any content is owned by a third party you agree to pay all royalties owed to that party, without seeking any contribution from us.
- Content Monitoring
Users can freely add content to the website. We do not monitor or assume any responsibility for content posted to the website. If at any time we decide to monitor the website on any occasion it does not assume responsibility for removing any content or the conduct of any users.
- Suspension or Termination
We reserve the right to remove (with or without notice) content and suspend or terminate (with or without notice) the account of any user who in our sole judgment is in breach of these Terms and Conditions.If a customer account is suspended the suspension the length of the suspension period and any reactivation will be at our sole discretion.
We take all reasonable steps to ensure the website is available and functioning fully at all times. However, we do not accept any responsibility for “down-time” or poor performance of our fileservers or where the website or any associated service is unavailable for any reason, whether within or outside our direct control.
We are not responsible for the accuracy of any content on the website nor any advertisements placed on the website.We are not responsible for any links to third party websites from our website and the inclusion of any link does not imply an endorsement of a third party website by us.
If you choose to use this site and content, you do so at your sole risk. You acknowledge and agree that Party Pro Manager does not have an obligation to conduct background or registered sex offender checks on any member, including, but not limited to customers and entertainment providers, but may conduct such checks in it’s sole discretion.
The site and content are provided ‘AS IS’, without warranty of any kind, either express or implied. Party Pro Manager makes no warranty that the site and content, including, but not limited to, the party service listings will meet your requirements or be available on an uninterrupted, secure, or error-free basis. Party Pro Manager makes no warranty regarding the quality of any listings, customers, entertainment providers, the services or content or the accuracy, timeliness, truthfulness, completeness or reliability of any of the content, enquiries or services.
You are solely responsible for all of your communications and interactions with other users of the site or services and with other persons with whom you communicate or interact with as a result of your use of the site or services. Party Pro Manager makes no warranties regarding conduct of users of the site or services. You agree to take reasonable precautions in all communications and interactions with other users of the site or services, particularly if you decide to meet offline or in person regardless if such meetings are initiated via Party Pro Manager.
- Customer Complaints
We endeavor to respond to all customer complaints or queries within five working days.
- Events outside our control
Party Pro Manager shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder or industrial dispute.
Party Pro Manager grants you a licence to access the content, information and services contained within our website for business use only.This licence allows you to download and cache (using your browser) individual pages from our website.
This licence does not allow you to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.
Our website design, layout, content or text cannot be copied, edited or otherwise manipulated without our express prior written permission.
Our website cannot be placed within the frame-set of another website.
All links to our site, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.
All content, databases, graphics, buttons, icons, logos, layouts and look & feel are the copyright of Party Pro Manager, unless expressly acknowledged as otherwise or provided by a user as part of content submission.The data mining, extraction or utilisation of product information from our website is not permitted without our express prior written permission.
- Reasonably Foreseeable Losses
Party Pro Mangaer will be liable for any losses incurred by you due to breaches of these Terms & Conditions by us, where such losses were reasonably foreseeable at the time the contract was made.All business, indirect or consequential losses not reasonably foreseeable at the time of the contract between you and us are excluded.
Party Pro Manager does not exclude or limit liability for death or personal injury caused by the negligence or breach of duty by us, our employees or officers.
The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.
Failure by Party Pro Manager to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.
- Entire Terms & Conditions
These Terms & Conditions set out the entire agreement and understanding between you andParty Pro Manager. We reserve the right to change these Terms & Conditions at any time, without giving notice.
These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
- No Endorsement
Party Pro Manager does not endorse any Member, Listing or Party Provider.Members are required by these Terms to provide accurate information.
We recommend that you always exercise due diligence and care when deciding whether to book the services of Party Provider or to accept a booking from a Customer, or to have any other interaction with any other Member. We are not responsible for any damage, harm or loss of earnings resulting from your interactions with other Members.
By using the Site, Application or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from Party Pro Manager with respect to such actions or omissions. Accordingly, we encourage you to communicate directly with other Members on the Site and Services regarding any bookings or Listings made by you. This limitation shall not apply to any claim by a Host against Party Pro Manager regarding the remittance of payments received from a Customer by Party Pro Manager on behalf of a Party Provider, which instead shall be subject to the limitations described in the section below entitled “Limitation of Liability”.
Additional Terms of Service for Party Providers
- Subscription Period
After satisfactory setup of your account and your Direct Debit subscription payments, you will have access to the website and the products and services provided by the website for an initial period of 1 month, starting on the date of your first payment. At our sole discretion, a free trial period may be offered in advance of your first payment.The subscription period for any Monthly Subscription Plan will be one month and will automatically renew unless you cancel your Monthly Subscription Plan in accordance with these Terms at least three (3) business days prior to the renewal date. You will be billed monthly for the Monthly Subscription Plan on or about the same day each month until such time that you cancel your Monthly Subscription Plan.
- Cancellation Rights and Refunds
To terminate your subscription, please send your written notice of cancellation to email@example.com, providing the following details:
- Your username
- Your reason for cancelling
Cancelling will effectively switch off auto-renewal of your account. You will continue to have access to your account until the end of the current billing cycle.
If you terminate a Subscription in the middle of a billing cycle, you will not receive a refund for any period of time you did not use in that billing cycle unless you are terminating these Terms for any of the following reasons: (a) we have materially breached these Terms and failed to cure that breach within 30 days after you have so notified us in writing; or (b) a refund is required by law.
- Our Outrageous Guarantee
We make running your party business efficient and stress-free. Specifically, we will help you cut your admin work (and stress) in half, without having to hire an assistant… all while booking more gigs.
In fact, we’re so confident in this life-changing outcome… we guarantee it!
There are three safeguards for you:
- Free Trial
Start with a 14-day free trial, we won’t even ask for your credit card info.
- Money-Back Guarantee
We guarantee that…
– You’ll fall totally in love with Party Pro Manager
– You’ll get unreasonably excited by what it can do for you and your business
– You’ll be 100% certain that this is the best path to making your business way easier to run, while also increasing your revenue.
If not, we require you to simply ask for your money back within the first 30 days.
Note: This is an unconditional money-back guarantee that is available for a full refund on your subscription payments if you cancel within the first 30 days or before your second payment is processed, whichever comes first. Once this period passes, the Life-Changing Guarantee kicks in. (see below)
- Life-Changing Guarantee
If you don’t feel Party Pro Manager has changed your life (for the better) within your first 3 months of signing up, we don’t deserve your money.
If we haven’t…
– cut your admin by a half or more
– restored your work-life balance
– helped you get organized and stress-free
… you can cancel, and we’ll give you a FULL refund on your subscription payments.
Plus, we’ll help you export all of your event/client data so you can bring it with you to another system that suits you better.
All we ask is that you give it an honest effort*.
Note: This is a conditional guarantee available in the first 90 days of working with us.
*Honest effort means:
(i) You communicate with us and you ask for help when you have problems.
(ii) You set up your catalogue and add your PPM booking request form to your website.
(iii) You must request a 1:1 troubleshooting call if you aren’t on track and not experiencing the life-changing benefits PPM offers.
DISCLAIMER: There may some specific circumstances where our Outrageous Guarantee may not apply. E.g. When we’re pledging particular custom development of features in return for upfront payment and/or longer-term commitment. Or, when a user agrees to a negotiated multi-account rate. Refunds are only available for qualifying subscription payments and are not available for payments for additional services, such as – but not limited to – the ‘Quick Start Setup Service’.
Any questions about our guarantee and the 3 safeguards provided, don’t hesitate to ask and we’ll be happy to clarify – We want to ensure you have complete peace-of-mind
- Free Trial